Who we are, what we do and what we believe is important.
Our first priority is to maintain a great team spirit and we only employ people with great attitudes.

We believe in continual learning and personal development. We train our staff well.

Find out more about them here.
We have built strong, long-term relationships with customers resulting in repeat business and an unbeatable reputation for reliability and trust.

Here's what they say about us...
While it’s certainly not our primary motivation, peer recognition is important to us. See our latest and greatest achievements here.
We recognise that data quality, analytical flexibility and effective support should be our primary concern and Anatune is dedicated to delivering these benefits to analysts in the UK and Ireland.
Our role is to bring the World's best analytical technologies to laboratories in the UK and Ireland.

We do this in partnership with some great companies.
We do our best work and achieve the very best outcomes when collaborating with our customers.
Search for and download brochures, application notes, presentations and posters.
Read our Blog!
Search here for recent application notes from Anatune and our partners.
Lunch & Learn seminars are provided free by Anatune and consist of one-hour sessions, conducted by experienced analytical chemists, covering topics that are relevant to the work you do.
Download copies of recent presentations given by the Anatune team.
Here you can download copies of recent posters presented by the Anatune team and our partners.
We organise our own events and attend many others.

We love to talk with our customers face-to-face so, if you are attending an event, let us know and we can arrange to meet.
We like to share our knowledge and expertise.

Become part of Anatune's growing online community and see what you can learn.

Subscribe to our blog and social media channels to keep abreast of the latest news, events and application notes.
We are always on the look out for talent.

Find out more about current vacancies and careers at Anatune

The Two Minute Rule…


Our contact details are on the front of your instrument

Anatune is serious about supporting our customers well.  It makes great business sense and it is also the right thing to do.

Recently, on a couple of occasions, we have encountered an obstacle that prevented us from delivering the quality of support to which we aspire.

Customers sometimes have problems and don’t ask us for help.

It pains us to see our customers struggling with problems that we know how to fix easily.

Why don’t they just pick-up the phone?

I don’t think logic plays much of a role here, instead, the issues are rooted in feelings that it is somehow wrong to ask for help.  I think this article sums it up rather well:  5 Reasons why Asking for Help Sucks.

Let’s be clear about a few things:

  • We want to help
  • We don’t care if the problem is trivial
  • We don’t care if the problem is hard
  • We will never think you are stupid to ask for help
  • Whatever is getting in your way – we will help if we can
  • Keeping you working is really important to us –  happy customers means more business

The Two Minute Rule…

This (really useful) rule is:

“When you come across a job that needs to be done, if it can be completed in less than two minutes – do it immediately”

Asking for help from the Anatune support team is a “Two-minute job” one that is quick, easy and rewarding.

  • There is one phone number and one email address to contact – whatever the kind of help you need
  • Within working hours, there will always be a human being at the end of the line
  • We will always have staff with technical skills available to offer help

Our Two Minute Promise…

If you have a technical problem of any kind that is getting in the way of your work, we will always make it quick and easy to ask Anatune for help – two minutes or less!

Here is how it works…

  1. You have a problem
  2. You need help
  3. It will take less than 2 minutes to ask for help from Anatune
  4. So call us now!

For help telephone: +44 (0)1223 279210 or email: support@anatune.co.uk.



Go back to Blog Homepage