Anatune Service Contracts

Anatune invests heavily in post sale support. We employ engineers trained and certified by the original manufacturers of the instruments. They are also experienced analysts. We supply, and back them with effective logistics to ensure that replacement parts arrive at your site when they are needed.

If you just want to call on us when you have a breakdown, that’s fine, but we also offer a range of service contracts that can help you budget, spread financial risks, and ensure that you get effective, priority help when you need it most.

Take a look at the standard service contract options below. Alternatively, you can visit our Case Studies section to see how our service contracts help laboratories across the UK, or visit the Testimonials page to see what our customers have to say about us.

Preventative Maintenance

What's Included?

We carry out the manufacturer’s preventative maintenance procedures, at the recommended intervals, using original parts and at times that suit your schedule.

The Benefits:

  • Less instrument down time lets you get more work done
  • It extends instrument life-span
  • It maintains your instrument's performance

Breakdown Only

What's Included?

  • Fault diagnosis and repair – with unlimited callouts
  • The engineer’s time – you only pay for parts and materials

The Benefits

  • Expert assistance – when you need it
  • It reduces your risk of unplanned expenditure
  • You get full telephone support

Comprehensive

What's Included?

  • Preventative maintenance cover
  • Fault diagnosis and repair – unlimited callouts
  • All labour, parts and materials

The Benefits

  • Expert assistance – when you need it
  • You eliminate your risk of unplanned expenditure
  • You get full telephone support

If none of these options match your needs, then we can work with you to customise a special service package that will.

To find out more about how our service contracts can benefit your laboratory, contact us on 01954 212909 or email us at service@anatune.co.uk.