If you are already a customer, you will know that help from our applications team is just a phone call or email away. With your permission, our chemists can also dial in to your instrument via a secure web link and work with you on your instrument directly.
However, effective applications support begins well before you decide to buy something.
Everything we sell, is tested first in our own laboratory so that we understand each product’s strengths and limitations to advise you accordingly.
We have one of the best equipped labs in the business and have a team of applications chemists, all with considerable experience of gas chromatography, mass spectrometry and automated sampling technologies.
It’s easy for you to visit our lab, to see what we have to offer and to get samples run.